Red-Head Steering Gears Inc
3.4 out of 5 starsMatt Courtright
5 out of 5 starsposted 4 months ago
They set the bar for customer service!
I purchased a steering gear box 2 years ago, when they were in North Seattle. Started having a tiny leak, and called then. Tim was great on the phone. He told me I could bring it in early in the day and they could problem solve out that day! This was music to my ears, because I don't have an extra vehicle.
Showed up on Friday morning at 9, & Gary was able to problem solve it right on the spot! Daniel & every employee we some with was very kind and informative. They seemed to be enjoying their jobs and were excellent to interact with!
These gear boxes may be more expensive than others but the quality is the best in the industry, and the customer service just sealed the deal for me! Customer for life.
I HIGHLY RECOMMEND THIS PRODUCT AND THIS COMPANY!Brad Newman
5 out of 5 starsposted 1 year ago
Walked in got the steering box I needed. Also got help from an employee to press out the broken off spline from old steering box out of the pitman arm for me. Excellent customer service. Friendly people. Ohhh and a great product. My 99 f-350 steers like a dream now. Wish I would have done this year's ago and not waited till it broke. Well worth the money!!!